Interviews Skills

Interview is a major tool for recruitment and selection process. It is the ideal way to know candidate’s suitability for a job. This program includes, presentation, individual exercises, role- plays and many more activities.


To identify the skills required to conduct successful interviews
To use a clear and effective interview structure
To understand the steps to follow during the interview evaluation and follow-up
To identify the skills required to conduct successful interviews
Writing Effective Policies & Procedures

This program is all about translating policy into ‘action’, and techniques for ensuring that policies and procedures are accepted by those who use them.


To understand the differences between policies and procedures
To study the principles, guidelines, formats and writing style of effective policies and procedures
To learn the process of writing effective policies and procedures
Human Resource Management Skills

The responsibilities of a human resource manager fall into three major areas: staffing, employee compensation and benefits, and defining/designing work. It is also about managing yourself and others. The program is highly interactive and practical with participants involved in activities and role play.


To understand the roles and responsibilities of Human Resource Manager
To identify the key elements of employee relations, focusing specifically on the techniques of coaching, counseling and disciplinary action
To become familiar with the importance of effective policies and procedures for employees